Finance Manager, Worldwide Customer Service Finance

18 hours ago


Seattle, Washington, United States Amazon Full time
Job Summary

We are seeking a highly skilled Finance Manager to join our Worldwide Customer Service Finance team. As a key member of our team, you will be responsible for leading financial planning and analysis, financial modeling, and financial reporting processes. You will work closely with partner teams to identify and report on key financial metrics, and continuously improve existing processes with an eye toward automation, scalability, and efficiency.

Key Responsibilities
  • Lead components of our monthly financial reporting, ad-hoc project analyses, and financial modeling and financial planning processes for WWCS.
  • Work with partner teams to identify and report on key financial metrics.
  • Work with partner teams to understand gaps behind monthly variances.
  • Continuously improve existing processes with an eye toward automation, scalability, and efficiency.
  • Complete complex business modeling and analysis to identify operating improvements and deep dive on cost structures.
  • Influence business decisions with effective verbal and written communication, data-driven analysis and modeling, and presentation of options and alternatives.
  • Facilitate financial review meetings with various levels of leadership to ensure effective finance and cost management.
  • Recommend, develop, and implement policies and programs that guide the organization in maintaining and improving its profitability.
  • Work with data source providers and technology teams to ensure that key data is timely and accurate.
  • Manage data in financial systems, and create insightful reports to drive business decisions.
  • Reconcile financial reports across different businesses; drive process improvements, automation, and consistency.
  • Drive regular metrics reviews, as well as analytical support through deep-dive analyses.
  • Improve tools, processes, scale existing solutions, create new solutions as required based on stakeholder needs.
Requirements
  • BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science).
  • 5+ years of finance experience, or Master's degree and 3+ years of finance experience.
  • Preferred Qualifications: 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience; 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience; MBA, or CPA; Knowledge of SQL/ETL; Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards); Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results.
What We Offer

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.


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