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Program Operations Supervisor

2 months ago


Los Angeles, California, United States Volunteers of America Los Angeles Full time
Job Summary

**Program Supervisor III**

The Program Supervisor III plays a crucial role in the success of our organization by providing expert guidance and administrative support to program staff. This position is responsible for overseeing the daily operations of a large program, serving clients with complex needs, or providing multiple services across multiple sites.

Key Responsibilities
  • Supervise program staff, providing expertise and monitoring service delivery to achieve grant objectives;
  • Provide direct supervision of professional and operational staff, ensuring they have the necessary resources and support to excel in their roles;
  • Collaborate with the Director to implement policies, procedures, and forms that facilitate the effective operation of intensive case management and delivery of high-quality services;
  • Steward program assets and budget, overseeing asset protection measures and ensuring compliance with VOALA policies and procedures;
  • Coordinate outreach and collaboration efforts with community partners and stakeholders to enhance program effectiveness;
  • Other duties as assigned.
Requirements
  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications;
  • Bachelor's degree in Social Work (or related discipline) or a combination of relevant education and experience (4 years);
  • 3 years of supervisory experience in a social services organization (leading programs, projects, or staff);
  • Preferred qualifications include a Master of Social Work or discipline related to Program services, prior experience as a supervisor or team leader managing 10 or more individuals, and experience with managing public contacts and report development for public funders.
Equal Opportunity Employer

Volunteers of America Los Angeles is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.