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Customer Service Representative

1 month ago

Austin, Texas, United States Brad Herrera - State Farm Agent Full time
Job Overview

As a Customer Relations Representative with Brad Herrera - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. This is an excellent opportunity for a motivated self-starter who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.

Key Responsibilities
  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain a strong work ethic and commitment to success, ensuring exceptional customer experiences.
Benefits
  • Simple IRA
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience and growth potential
Requirements
  • Excellent interpersonal and communication skills
  • Enthusiasm for the role insurance and financial products play in helping people manage risk
  • People-oriented and detail-oriented with strong organizational skills
  • Ability to effectively relate to customers and provide exceptional service
  • Current Property and Casualty license, as well as Life and Health license

This is a remote position with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.