Guest Experience Specialist

4 days ago


Tustin, California, United States Mountain View Tire & Auto Service Full time
About the Role:
The Guest Care Sales Specialist will be responsible for delivering exceptional customer experiences and driving sales of our automotive repair services and tires. This individual will be a key member of our team, working closely with colleagues to ensure seamless delivery of services and high levels of customer satisfaction. If you have a passion for helping others and are eager to grow your career in the automotive industry, we encourage you to apply.

Responsibilities:
  • Provide exceptional customer service through strong communication and interpersonal skills.
  • Assist in driving sales of automotive repair services and tires by presenting and selling relevant products and services.
  • Responsible for organizing and maintaining a safe and clean work environment.
  • Must be able to understand and effectively communicate all products and services offered by Mt. View Tire & Auto Service to customers.
  • Partner with management to produce a safe and healthy work environment that complies with all local, state, and federal laws, as well as company policies and procedures.

Requirements:
  • High school diploma or equivalent required.
  • Valid driver's license.
  • One year of sales experience needed.
  • Preferred one year of related experience in the automotive service environment.
  • Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to customers.

Salary:
$18.00 - $22.00 per hour

Benefits:
  • Paid vacation and holidays for full-time teammates.
  • Reimbursement for ASE certifications.
  • Reimbursement for state inspection licenses, where applicable.
  • 401(k) eligibility immediately upon hire.
  • Direct deposit.
  • Employee discounts.
  • Healthcare, vision, and dental for full-time teammates.
  • Career advancement opportunities.


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