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Customer Service Representative

1 month ago

Portland, Maine, United States Giri Hotel Management LLC Full time
Customer Service Superstar Wanted

We're seeking a highly skilled and detail-oriented Front Desk Agent to join our team at the Hilton Garden Inn Portland Airport. As a key member of our customer service team, you will be responsible for managing online, phone, and in-person room reservations, welcoming guests, and ensuring a seamless check-in and check-out experience.

Key Responsibilities include:

  • Manage room reservations and ensure accurate payment processing
  • Welcome guests and provide exceptional customer service
  • Work collaboratively with other staff members to ensure guest rooms meet hotel standards
  • Keep workstations and equipment clean and organized


Why Giri Hotels?

*On-demand pay with DailyPay
*Employee Discounts @ Hotels
*Refer a Friend - Get Paid Extra When They Join Our Team
*Earned Paid Time Off (Use Those Hotel Discounts)
*Short Term/Long Term Disability
*Employer-Contribution Medical/Dental/Vision Insurance
*Life Insurance
*Optional 401k with Employee Match
*Optional Life Insurance
*Opportunities to Grow - One of the Fastest-Growing Hotel Companies
*And More

Requirements:

* Detail-oriented and organized
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment

Start your new career today and join our team of customer service superstars