Field Service Specialist

3 days ago


Cleveland, Ohio, United States Jobot Full time
Field Service Technician

Job Summary:

Jobot is seeking an experienced Field Service Technician to join their dynamic team. As a Field Service Technician, you will be responsible for maintaining, troubleshooting, and repairing high-tech equipment in the field.

Key Responsibilities:
  • Provide on-site installation of complex equipment, maintenance, and repair services.
  • Diagnose errors or technical problems and determine proper solutions.
  • Conduct thorough maintenance on machinery, equipment, and systems.
  • Produce timely and detailed service reports.
  • Build positive relationships with customers, applying excellent customer care.
  • Comprehend customer requirements and make appropriate recommendations/briefings.
  • Cooperate with the technical team and share information across the organization.
Requirements:
  • A minimum of 2+ years of experience in toner-based printing.
  • Proven field service experience with the ability to troubleshoot, test, repair, and service technical equipment.
  • Advanced knowledge of electronics, mechanical operation.
  • Ability to work flexible hours and adapt to changing work schedules.
  • Exceptional problem-solving skills with a keen eye for detail.
  • Strong commitment to customer service with the ability to work independently.
  • Excellent written and verbal communication skills.
  • Ability to manage all on-site installations, repairs, maintenance, and test tasks.
  • Proficient in English.
  • Valid driver's license.


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