Customer Service Representative
3 weeks ago
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering their questions, and recommending products to meet their needs.
Key Responsibilities
- Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
- Process sales transactions accurately and consistently with policies and procedures.
- Pull appropriate products from the sales floor or warehouse.
- Stock shelves and set up displays.
- Clean store equipment.
- Load/unload delivery trucks.
- Maintain in-stock and presentable condition assigned areas.
Requirements
- Must be able to read, write, comprehend, and communicate in English.
- Must be able to read, write, comprehend, and communicate in Spanish.
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications
- Previous work experience selling paint and paint-related products.
- Previous work experience operating tinting and mixing equipment.
About Sherwin-Williams
At Sherwin-Williams, we are committed to helping our employees and their families live healthier, save smarter, and feel better. From retirement to healthcare, from total well-being to your daily commute, it matters to us.
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