Customer Service Representative
4 weeks ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a customer-oriented service representative to join our team at Domino's Pizza. As a customer service representative, you will be responsible for providing excellent service to our customers, responding to their inquiries, and ensuring their satisfaction.
Responsibilities:
- Manage incoming calls and respond to customer inquiries
- Assist in preparing food orders and providing excellent customer service
- Perform daily and weekly cleaning tasks to maintain a clean and safe work environment
- Identify and assess customers' needs and provide solutions to their problems
- Handle customer complaints and provide appropriate solutions
- Follow procedures, guidelines, and policies to ensure excellent service standards
Qualifications:
- Excellent organizational skills and ability to multi-task
- Excellent communication and presentation skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Customer service representatives must be at least 16 years of age
Benefits:
- Flexible scheduling and opportunities for overtime
- Discounts on menu items and a safe work environment
- Opportunities for career growth and advancement
Physical Requirements:
- Standing for long periods of time and walking for short distances
- Lifting up to 50 pounds and carrying trays of pizza dough
- Pushing and pulling trays on dollies
- Climbing stairs and navigating uneven terrain
Working Conditions:
- Working in a fast-paced environment with frequent customer interactions
- Exposure to heat, cold, and humidity
- Working in a team environment with frequent communication and collaboration
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