Customer Service Representative

1 month ago


Huntsville, Alabama, United States Mr Handyman Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.

Key Responsibilities:
  • Receive and respond to customer calls and emails in a timely and efficient manner
  • Schedule services and dispatch technicians to ensure prompt and effective resolution of customer issues
  • Perform marketing functions to sell additional work and earn business
  • Perform administrative tasks, including data entry, payment processing, and supply inventory management
  • Collaborate with colleagues to achieve team goals and objectives
Requirements:
  • Previous customer service and sales experience is preferred
  • Strong written and verbal communication skills
  • Computer literacy, with working knowledge of business software and spreadsheet applications
  • Detail-oriented with strong data entry skills
  • Ability to work independently and as part of a team
Benefits:

We offer a competitive salary, health insurance, paid vacation, and paid holidays. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today.



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