Ice Cream Shop Team Lead

3 days ago


Winter Park, Florida, United States Jenis Splendid Ice Creams LLC. Full time

About Us

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Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. We're committed to making better ice creams and bringing people together.

Job Summary

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We're seeking an experienced Service Assistant to join our Winter Park team. As a Service Assistant, you will play a key role in delivering exceptional customer experiences and ensuring seamless day-to-day operations.

Main Responsibilities

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Your key responsibilities will include:

  • Leading shifts and managing inventory;
  • Coaching and mentoring shop team members;
  • Ensuring excellent customer service and resolving any issues that may arise;
  • Managing cash handling and maintaining accurate records;
  • Participating in ongoing training and development programs to improve your skills and knowledge.

What We Offer

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We offer a range of benefits to our employees, including a competitive hourly rate, plus tips, paid time off, and holidays. You'll also enjoy a 4% match on 401k contributions after three months of employment, a one-month paid sabbatical after three years of service, and an annual paid volunteer day.

Earn up to $27.31 per hour*

*Estimated based on 2024 base pay rate, plus 2023 hourly tip average.



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