Shop Operations Coordinator
3 weeks ago
About Jeni's Splendid Ice Creams
">We're a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. Our commitment to quality and customer satisfaction has earned us a loyal following among ice cream enthusiasts.
Key Responsibilities
">As a Service Assistant, you will be responsible for:
- Leading shifts and managing inventory;
- Coaching and mentoring shop team members;
- Ensuring excellent customer service and resolving any issues that may arise;
- Managing cash handling and maintaining accurate records;
- Participating in ongoing training and development programs to improve your skills and knowledge.
What We Look For
">We're looking for someone with:
- Excellent communication and interpersonal skills;
- A strong work ethic and ability to work under pressure;
- A passion for customer service and delivering exceptional experiences;
- Able to learn and adapt quickly to new processes and procedures;
- A committed team player with a positive attitude.
Benefits
">We offer a range of benefits to our employees, including a competitive hourly rate, plus tips, paid time off, and holidays. You'll also enjoy a 4% match on 401k contributions after three months of employment, a one-month paid sabbatical after three years of service, and an annual paid volunteer day.
Earn up to $27.31 per hour*
*Estimated based on 2024 base pay rate, plus 2023 hourly tip average.
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