Reservations Team Lead
3 weeks ago
We are seeking an experienced Reservations Team Lead to join our team at Timbers Company. In this role, you will be responsible for leading a team of reservation sales agents and driving revenue growth for multiple properties.
About the Role:
- Lead a team of 3-8 reservations agents in achieving leisure rental revenue targets through inspirational management and effective communication with guests, travel agents, and third-party partners.
- Oversee all property reservation activities and operations for the hospitality portfolio, including planning, organizing, and reviewing work of assigned staff.
- Assist in developing goals, objectives, procedures, and work standards for the department to benefit individual properties.
- Monitor daily, weekly, and monthly reservation performance activity, including conversion rates, call stats, revenue booked, availability, occupancy, arrival & departure reports, regrets & denial reports, and contribute to property forecasting as needed.
- Handle reservation calls/emails for select properties (primary focus on Timbers Kauai and Casali di Casole) and provide daily reservation assistance to staff.
- Report for outside reporting services such as STR and Destimetrics or similar, and others as directed.
Key Responsibilities:
- Manage room blocking and work with on-site property teams on group blocks, residence blocks, and assist with sell-through availability.
- Ensure special handling of repeat guests and every VIP guest as well as any escalations that may arise.
- Manage rates and availability in the property management system to align with revenue strategies.
- Contribute to weekly revenue strategy meetings by providing team conversion, regret & denial data and sharing market knowledge.
- Establish and maintain effective working relationships with all internal departments.
Requirements:
- High School Diploma/GED; AND four (4) years of reservations operations experience; OR an equivalent combination of education, training, and experience.
- The ability to manage a team of 3-8 people.
- Knowledge of specified computer applications involving database design and management, spreadsheet files development, and special report formats.
- Office administrative practices and procedures.
- Record-keeping principles and practices.
Skills and Qualifications:
- Planning, organizing, supervising, reviewing, and evaluating the work of staff.
- Evaluating analytics, metrics, and technology of the business.
- Training others in policies and procedures related to the work.
- Providing exceptional customer service and dealing with difficult guests.
- Ability to multi-task in busy environments and have good time management to be effective and efficient.
Salary: The estimated salary for this position is $65,000 - $80,000 per year, depending on experience and qualifications.
-
Reservations Team Lead
8 hours ago
Winter Park, Florida, United States Timbers Company Full timeCompany OverviewTimbers Company is a world-renowned developer and operator of exceptional boutique hotels, residence clubs, and resort communities. Our team is passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the authentic charm of every location we call home.
-
Court Reservation Specialist
2 days ago
Winter Park, Florida, United States Interlachen Country Club Full timeAbout the Role: We are looking for a highly motivated and enthusiastic individual to join our team as a Tennis Pro Shop associate. In this role, you will have the opportunity to work closely with our members and guests to provide exceptional service and ensure a seamless shopping experience.Key Responsibilities:Handling phone calls and responding to customer...
-
Restaurant Receptionist Lead
2 weeks ago
Winter Park, Florida, United States The Chapman & Chase Lounge Full timeJob DescriptionThe Restaurant Receptionist Lead is responsible for providing exceptional customer service to guests by managing reservations, seating assignments, and maintaining a warm and inviting atmosphere. This role requires a strong communicator with excellent interpersonal skills, as well as experience in a high-end or fine dining environment.The...
-
Technical Team Lead
2 weeks ago
Winter Park, Florida, United States Full Sail University Full timeJob Title: Technical Team LeadAbout the PositionWe are seeking a highly experienced Technical Team Lead to join our team at Full Sail University. In this role, you will lead the development team in creating high-quality software applications, while staying up-to-date with the latest technologies and trends in software development.The ideal candidate will...
-
Accounting Team Lead
4 weeks ago
Winter Park, Florida, United States Phaxis LLC Full timePhaxis LLC, a leading boutique accounting firm, has multiple locations in Florida and is seeking a skilled Senior Tax Professional or Accounting Team Lead to join its South Florida team.About the RoleThis is an exciting opportunity for a motivated individual to take on a leadership role in a dynamic and growing company. As a Senior Tax Professional or...
-
Radiology Team Lead
2 days ago
Winter Park, Florida, United States The Adecco Group Full timeAdecco Healthcare is currently seeking a skilled Lead CT Tech to join our team in Winter Park, FL. As a key member of our outpatient/urgent care team, you will be responsible for supervising and leading a team of CT technologists to ensure efficient and accurate imaging procedures. Your primary focus will be on promoting a positive work environment and...
-
Culinary Team Lead
3 weeks ago
Winter Park, Florida, United States Superior Talent Source Full timeJob SummaryWe are seeking a seasoned Sous Chef/Kitchen Manager to join our team at an upscale restaurant. This is an excellent opportunity for an experienced culinary professional to lead our kitchen and contribute to the success of our fine dining establishment.About the RoleThis position involves overseeing the day-to-day operations of the kitchen,...
-
Hospitality Team Member
2 weeks ago
Winter Park, Florida, United States The Chapman & Chase Lounge Full timeAbout the RoleWe are seeking a skilled Hospitality Team Member to join our front-of-house team at The Chapman & Chase Lounge. As the first point of contact for guests, this individual will be responsible for managing reservations, seating assignments, and creating an exceptional first impression.The ideal candidate has excellent communication skills, a...
-
Pediatric Nursing Team Lead
3 weeks ago
Winter Park, Florida, United States BAYADA Home Health Care Full timeBAYADA Home Health Care is seeking a Pediatric Nursing Team Lead to join our dynamic team in Winter Park, Florida. As a leader in the pediatric care industry, we offer a unique opportunity for experienced nurses to develop their skills and advance their careers.About the RoleThe Pediatric Nursing Team Lead will be responsible for leading a team of nurses in...
-
Ice Cream Shop Team Lead
3 weeks ago
Winter Park, Florida, United States Jenis Splendid Ice Creams LLC. Full timeAbout Us">Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. We're committed to making better ice creams and bringing people together.Job Summary">We're seeking an experienced Service Assistant to join our Winter Park team. As a Service Assistant, you will play a key role in...
-
Service Team Lead
5 hours ago
Winter Park, Florida, United States Hillstone Full timeWe are looking for experienced Ma tre d'/ Greeter candidates to join our team at Hillstone Winter Park. As a key member of our service team, you will be responsible for:">Welcoming guests and creating a positive first impressionCoordinating with servers and bartenders to ensure seamless serviceMaintaining a clean and organized workspaceProviding...
-
Hospitality Team Lead
4 weeks ago
Winter Park, Florida, United States The Alfond Inn at Rollins Full timeAbout Our LocationWe create a fun, supportive environment where growth never stops, and success is celebrated together. Our values guide everything we do, from how we interact with each other to how we serve our guests and community.
-
Accounts Payable Team Lead
14 hours ago
Winter Park, Florida, United States Hillpointe Full timeKey ResponsibilitiesDirectly assist the AP Manager in reviewing and ensuring adherence to departmental processes by staff/senior level team members.Manage the receipt, verification, and coding of invoices to the appropriate expense and cost codes.Review and process weekly departmental check-runs.The Accounts Payable (AP) Supervisor plays a crucial role in...
-
Marlin Bar Team Lead
3 hours ago
Winter Park, Florida, United States Tommy Bahama Full time**Company Overview**At Tommy Bahama, we are committed to providing an exceptional customer experience and creating a positive work environment for our team members. Our Marlin Bar Assistant Managers play a key role in achieving this goal by assisting the Marlin Bar Manager in developing and implementing strategies to increase sales and service success.Sales...
-
Management Lead
3 weeks ago
Winter Park, Florida, United States Stretch Zone - 1003 Full timeJoin Our Team as Management LeadStretch Zone - 1003 is a fast-paced environment that requires exceptional leadership skills. We are seeking an experienced Management Lead to manage our sales team and promote the value behind practitioner-assisted stretching. As a key member of our management team, you will be responsible for driving membership sales,...
-
Production Team Lead
2 weeks ago
Winter Haven, Florida, United States Coca-Cola Beverages Florida Full timeJob DescriptionWe are seeking an experienced Production Supervisor to join our team at Cardinal Equipment Services. As a key member of our production team, you will be responsible for overseeing the remanufacturing and assembly of beverage dispensing equipment.Responsibilities:Supervise production employees in the remanufacturing and assembly...
-
Administrative Coordinator
2 days ago
Winter Park, Florida, United States Stratus Team LLC Full timeAbout Stratus Team LLCA leading architectural & engineering services provider, Stratus Team LLC is committed to providing cutting-edge solutions for its clients. As an Administrative Assistant, you will play a vital role in maintaining our office environment, ensuring seamless operations, and supporting our project managers.
-
Junior Metalworker for Duct System
15 hours ago
Winter Haven, Florida, United States LEAD Staffing Full timeAbout the RoleAs a Jr. Sheet Metal Mechanic at LEAD Staffing, you will play a critical role in ensuring the successful completion of our projects in Winter Haven. Your primary responsibility will be to hang and install sheet metal ductwork while adhering to strict safety guidelines and company policies.ResponsibilitiesHanging and installing sheet metal...
-
Cashier Team Lead
3 days ago
Winter Springs, Florida, United States Ulta Beauty Full timeUlta Beauty OverviewAt Ulta Beauty, we are committed to providing our guests with an exceptional shopping experience. Our stores offer a wide range of beauty products and services, including haircare, skincare, makeup, and fragrances.Job SummaryThe Lead Cashier is responsible for ensuring that all cash handling and processing procedures are completed...
-
Multifamily Construction Lead
2 days ago
Winter Park, Florida, United States Recruitify Full timeProject Lead Job Summary:We are seeking an experienced Project Lead to manage our multifamily construction projects in Orlando, FL. The ideal candidate will have 10+ years of experience in construction management and a proven track record of overseeing complex projects.Responsibilities:Lead project teams to achieve project objectives, including timely...