Doughnut Shop Operations Manager

1 day ago

Winter Park, Florida, United States Krispy Kreme Full time

**Company Overview**

Krispy Kreme is a renowned doughnut company that prides itself on serving high-quality sweet treats to its customers. We are seeking a skilled and experienced General Manager to oversee the daily operations of our shop.

**Salary:** $65,000 - $85,000 per year, based on experience and qualifications.

**Job Description:

As a General Manager at Krispy Kreme, you will be responsible for overseeing the entire shop, including sales, production, and human resources. Your primary goal will be to ensure that our guests have an enjoyable and efficient experience when visiting our shop.

Key Responsibilities:

  • Supervise and observe all shop operations to ensure everything is in great condition, especially during opening and closing hours.
  • Work closely with the District Manager to achieve business plan objectives and profitability.
  • Lead sales programs, including Hot Light times, retail sales, fundraising, and special event sales days.
  • Maximize efficiency in daily production to improve shop performance.
  • Inspect and assess any production/equipment issues and promote safety and cleanliness.
  • Develop and encourage employees, including hiring, training, supervising, scheduling, giving performance feedback, and firing if necessary.
  • Manage income and expense budgets (Accounts Payable/Receivable) and report sales and other important information.

Requirements:

  • You must be at least 21 years old and have a high school diploma or GED.
  • Demonstrate leadership skills, including organizational and communication abilities.
  • Have a joyful charisma, strong enthusiasm, and enjoy interacting with guests.
  • Have a basic knowledge of computer office technology and know about sales, management, production, and customer service.
  • Be adaptable and creative, understanding how to navigate various situations that may arise in our shops.
  • Be flexible to work on weekends, as our sweet treats are served every day.

Benefits:

  • A competitive salary range of $65,000 - $85,000 per year, based on experience and qualifications.
  • Opportunities for professional growth and development.
  • A fun and dynamic work environment.

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