Order Management Associate
2 weeks ago
Adecco US, Inc. is seeking a dedicated professional for the role of Customer Solutions Coordinator.
The Customer Solutions Coordinator plays a vital role in ensuring exceptional customer interactions, managing the complete order-to-cash cycle from post-sale activities to the installation of coffee equipment. Our emphasis is on facilitating project-based installations, handling daily business orders, and efficiently processing service contracts and orders.
Key Responsibilities:
Effective Communication
+ Maintain proactive communication with customers and internal teams, offering updates on project timelines, scope modifications, and any pertinent information affecting order fulfillment.
+ Act as the primary contact for all inquiries related to projects and orders, showcasing a proactive stance in addressing customer requirements.
Comprehensive Ownership
+ Manage sales orders in SAP and service work orders in Salesforce, taking full responsibility for the entire process.
+ Oversee customer orders and projects, coordinating with all stakeholders (customers, third-party vendors, and cross-functional teams) to ensure efficient installation processes and order fulfillment.
Compensation Details: $20.00 to $25.00 per hour
Our associates enjoy a range of benefit offerings, including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. These benefits provide employees with the flexibility to select coverage that aligns with their individual needs. Additionally, associates may qualify for paid leave, including Paid Sick Leave or any other paid leave mandated by Federal, State, or local law, as well as holiday pay where applicable.
An Equal Opportunity Employer/Veterans/Disabled
For information regarding our Candidate Privacy Information Statement, which outlines how we will utilize your information, please refer to our company policies.
The Company will consider qualified applicants with arrest and conviction records, adhering to federal contractor requirements and/or security clearance regulations.
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