Customer Experience Advocate

2 weeks ago


Long Beach, California, United States Fletcher Jones Toyota of Carson Full time
Job Description

As an Automotive Sales Consultant at Fletcher Jones Toyota of Carson, you will be responsible for assisting customers in finding the perfect vehicle that meets their needs. You will provide an exceptional guest experience through the sales process, utilizing consultative selling skills to engage with customers and showcase the unique features and benefits of different models.

  • Engage with customers and exhibit consultative selling skills while assisting them in selecting a vehicle.
  • Assist customers in making an informed purchasing decision by providing detailed product information, including features and specifications.
  • Conduct vehicle demonstrations and test drives to showcase the unique features and benefits of different models.
  • Stay up-to-date on industry trends, new vehicle models, and competitive offerings to effectively communicate product advantages to customers.
  • Build and maintain strong relationships with customers to ensure repeat business and referrals.
  • Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress.


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