Customer Experience Associate
4 days ago
**Job Overview**
Chevron Stations Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and safe work environment.
- Provide excellent customer service, ensuring a positive experience for all customers.
- Manage cash transactions accurately and efficiently, adhering to company policies and procedures.
- Maintain a clean and safe work environment, including the indoor and outdoor facilities, restrooms, islands, pumps, and car wash (if applicable).
- Prepare food and hot beverage products, following proper kitchen and sanitation procedures.
- Effectively manage ExtraMile and/or KKC foodservice and beverages, ensuring maximization of sales and minimization of loss.
**Requirements and Qualifications**
To be successful in this role, you must possess:
- Sufficient proficiency in English to understand company policies, safety training, and job instructions, and effectively communicate with customers and coworkers.
- Able to work a variety of hours, including early mornings, evenings, weekends, overnight shifts, and holidays.
- Strong attention to detail and ability to handle challenging situations professionally.
- Ability to work both independently and in team settings.
- Required up-to-date food handling certificates (in specific locations only), and cooking/restaurant experience is preferred.
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