Customer Experience Ambassador
1 week ago
Slate is a pioneering US Electric Vehicle company revolutionizing the battery electric vehicle landscape. We are committed to delivering exceptional experiences for our customers, and we're looking for a talented individual to join our Field Team as a Customer Experience Ambassador.
**Job Overview**
We are seeking an enthusiastic and responsible self-starter to represent Slate at events across the country. As a cornerstone member of our Field Team, you will act as the authentic voice of Slate, executing in-person experiential marketing events with ease. You will work closely under the guidance of your Manager to achieve shared goals, leveraging your keen ability to make sound decisions without direct supervision.
**Key Responsibilities**
* Represent Slate at events, engaging with guests and educating them about our products and mission
* Develop relationships with event visitors, guiding them through the purchasing process and connecting them with our Inside Sales & Customer Success Team
* Work as an operational decision-maker at events, leading and mentoring your Slate Agent colleagues
* Collaborate with internal partners to ensure seamless event execution and follow-up
**Requirements**
* Bachelor's or Associate's degree preferred, but relevant professional experience considered
* 5+ years of proven experience in Sales or Customer Service roles, ideally with electric vehicles
* Exceptional communication and listening skills, with an ability to discuss technical topics in plain language
* Positive attitude, high energy, and a 'whatever it takes' approach to challenges
What You'll Get
A competitive salary range of $83,460 to $117,366, plus short-term and long-term incentive programs, 401k match, annual bonus, and company equity.
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