Communication Support Associate

3 days ago


Virginia Beach, Virginia, United States REI Virginia Beach Full time

About Us: At REI Virginia Beach, we are dedicated to delivering exceptional results in the field of telecommunications-based consulting sales and marketing. Our goal is to empower our clients' household brands by maximizing their profitability and increasing brand exposure.

Job Description: We are seeking a talented Customer Service Associate to support our team's efforts in marketing and sales.

Salary Range: $55,000 - $75,000 per year, depending on qualifications and experience.

This role will involve assisting with marketing campaigns, executing marketing directives, and developing relationships with new and existing clients to drive business growth. Key responsibilities include:

Responsibilities:

  • Become an expert in product knowledge, addressing customer inquiries and needs effectively.
  • Identify and engage with new and existing customers to bolster our sales pipeline.
  • Communicate product features and benefits to customers, tailoring your approach to meet individual needs.
  • Respond promptly and professionally to customer inquiries, addressing concerns and resolving issues efficiently.
  • Participate in regular product training sessions to enhance skills and stay updated on industry developments.

Requirements:

  • A minimum of a High School Diploma or equivalent is required.
  • 1-2 years of experience in customer service or sales is highly recommended.
  • Superior communication and interpersonal skills.
  • A strong desire for growth and professional development.
  • Excellent time management and organizational skills.
  • A positive and professional demeanor when interacting with colleagues and customers.


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