Retail Banking Leadership Role

6 days ago


Cleveland, Ohio, United States Dollar Bank Full time

Dollar Bank is seeking a skilled and motivated individual to join its East Regional Team as a Personal Banker Supervisor. This exciting career opportunity offers a unique chance to develop leadership skills and contribute to the success of our customers.

Job Summary

The Personal Banker Supervisor will be responsible for supporting multiple branches within our Eastern Market, including Beachwood, Eastlake, Euclid, Maple Heights, Mayfield Heights, Mentor, Painesville, Richmond Heights, and University Heights. The successful candidate will have excellent communication skills, a strong ability to build relationships, and a demonstrated track record of achieving sales goals.

About Us

Dollar Bank is a leading financial institution with a long history of providing exceptional service to our customers. Our mission is to help individuals and businesses achieve their financial goals through innovative products and services.

Responsibilities
  • Build relationships with customers by engaging in a consultative sales approach
  • Utilize relationship building skills to create customer loyalty
  • Educate customers on ways to utilize technology in branch, online or mobile
  • Make sound decisions while balancing customer service and financial loss
  • Assist in training and development of new employees within the bank
  • Learn how to open and close branches
Requirements

To be successful in this role, you will need:

  • A high school diploma/GED
  • One year of demonstrated track record of achieving sales goals (either with a college degree or minimum of 2 years experience in customer service)
  • Leadership demeanor
  • Excellent written and verbal communication skills
  • Ability to travel as needed to training
  • A valid driver's license and access to a reliable vehicle
Benefits

As a full-time employee at Dollar Bank, you will be eligible for a comprehensive benefits package, including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees are also eligible for certain benefits, including 401(k) with immediate vesting and gym reimbursement.

Compensation

The estimated annual salary for this role is $60,000 - $80,000, depending on experience and qualifications. Additionally, you will be eligible for performance-based bonuses and promotions.



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