Owner Billing Leadership Role

3 weeks ago


Cleveland, Ohio, United States Flexjet Full time
Job Overview

We are seeking a Senior Director Owner Billing to join our team at Flexjet. This role will be responsible for leading the billing cycle activities, ensuring timely and accurate processing of invoices, and providing excellent customer service to our owners.

Responsibilities
  • Lead and execute daily/weekly/monthly billing cycle activities, including invoice processing, utilization reports, revisions, and quality assurance checks to ensure compliance with owner's contracted agreement.
  • Develop and implement processes to improve billing efficiency, accuracy, and customer satisfaction.
  • Collaborate with cross-functional teams, including Owner Services, Accounting, and Sales/Contracts, to resolve customer concerns and issues.
  • Oversee internal controls and processes while assisting in month-end and other periodic close reconciliations.
  • Provide training, mentorship, and development opportunities to team members.
Requirements
  • Bachelor's or Associate's degree in a related field or equivalent experience.
  • 2-3 years of customer-facing leadership experience in a high-end service environment.
  • Strong organizational leadership skills, attention to detail, and ability to work independently or within a team.
  • Excellent communication and problem-resolution skills.
  • Working proficiency with Oracle suite preferred.
Compensation and Benefits

The estimated salary for this role is $120,000 - $150,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

About Us

Flexjet is a leading provider of private aviation services. We offer a dynamic and supportive work environment with opportunities for growth and professional development.



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