Front Office Associate

4 weeks ago


Seattle, Washington, United States RAYUS Radiology Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Office Associate to join our team at RAYUS Radiology. As a Front Office Associate, you will be responsible for providing exceptional patient service and administrative support to our patients and referring physicians.

Key Responsibilities
  • Registration: Greet and register patients, process payments, and verify insurance information.
  • Insurance: Verify patient insurance, pre-certify exams, and obtain authorization as needed.
  • Scheduling: Arrange transportation, interpreters, and hotel accommodations for patients, enter and submit patient exam orders, and verify orders match exam schedules.
  • Customer Service: Provide excellent customer service to patients and referring physicians, answering questions and resolving issues in a timely and professional manner.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a medical office setting preferred.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.


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