Concessions Operations Manager

4 weeks ago


Santa Rosa, California, United States Luther Burbank Center for the Arts Full time
Job Summary

As a Concessions Crew Chief at Luther Burbank Center for the Arts, you will play a vital role in ensuring the smooth operation of concessions during events. Your responsibilities will include setting up and breaking down bars, managing inventory, and providing exceptional customer service to patrons.

Key Responsibilities
  • Set up and dismantle bars, including transporting and arranging equipment, tables, chairs, and linens.
  • Manage inventory, including product rotation, storage, and refrigeration maintenance.
  • Perform janitorial duties, including trash management, disinfecting surfaces, and replenishing supplies.
  • Ensure a safe environment for employees and patrons by performing crowd management and reporting any safety hazards.
  • Provide excellent customer service, answering questions and resolving issues in accordance with policy guidelines.
Requirements
  • Must be 21 or older.
  • Strong verbal and written communication skills.
  • Able to manage multiple tasks successfully and maintain a calm and courteous demeanor under pressure.
  • Ability to read and interpret documents, including safety rules and operating instructions.
  • Ability to work well in a team environment and apply common sense to conduct detailed instructions.
Working Conditions

Must be able to perform extensive standing, driving, walking, and climbing, and lift up to 50lbs regularly. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.



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