Product Operations Specialist

2 days ago


Woburn, Massachusetts, United States Claims Solutions Full time
About the Role

We are seeking a highly skilled Product Operations Specialist to join our Claims Solutions team. As a Product Operations Specialist, you will be responsible for ensuring the accuracy and quality of our product data, as well as providing timely and effective support to our clients.

Key Responsibilities
  • Triage and resolve client inquiries and issues in a timely and professional manner.
  • Monitor and analyze data quality to ensure accuracy and consistency.
  • Assist with client testing and training.
  • Identify and document solution deficiencies and recommend improvements.
  • Extract and manipulate data to create presentable reports and charts.
Requirements
  • Experience with data analysis and manipulation using Excel.
  • Experience with SQL queries or willingness to learn.
  • Well-organized and able to prioritize work independently.
  • Excellent written and oral communication skills.
  • Team player with ability to work with other departments.
  • Ability to learn new concepts quickly.
  • Previous experience in a corporate office or customer-facing environment preferred.
About Us

Verisk is a leading data analytics and technology partner to the global insurance industry. We empower communities and businesses to make better decisions on risk, faster. Our team is passionate about delivering value to our clients through expertise and scale.

We are an equal opportunity employer and value diversity and inclusion in the workplace. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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