Field Service Specialist
3 weeks ago
About the Role
We are seeking a skilled Field Service Technician to join our team in Addison, Texas. As a vital member of our organization, you will be responsible for providing exceptional service and training to both existing and prospective customers.
Your key responsibilities include:
- Efficiently managing customer service-related issues, product service alerts, troubleshooting, and warranty matters.
- Utilizing ERP tools to generate service reports, maintain call logs, and contribute to customer experience reporting.
- Collaborating with Project Managers and cross-functional teams to establish and maintain industry and company technical knowledge.
- Researching and evaluating onsite solutions to address organizational technical challenges.
Additionally, you will have the opportunity to work on various projects, including:
- Mechanical maintenance and repair.
- Electrical maintenance and repair.
- PLC Troubleshooting.
Required Skills and Qualifications
- A valid driver's license with no major violations within the last 3 years.
- A high school diploma or equivalent; technical diploma preferred; bachelor's degree a plus.
- 2+ years of relevant experience.
- General computer skills (Outlook, Word, Excel).
- Familiarity with ERP systems.
- Ability to read electrical schematics.
- Ability to troubleshoot electrical wiring.
Salary Information
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. This position also comes with a comprehensive benefits package, including medical, dental & vision, life insurance, health advocacy, employee assistance programs, a 401(k) plan, and employee discounts.
Benefits
- Weekly pay.
- Medical, dental & vision insurance.
- Life insurance.
- Health advocacy.
- Employee assistance programs.
- A 401(k) plan.
- Employee discounts.
About Aerotek
Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. We are an equal opportunity employer and welcome applications from diverse candidates.
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