Field Service Specialist

3 days ago


Dallas, Texas, United States Secur-Serv Full time
About the Role

We are seeking a skilled Field Service Technician to join our team at Secur-Serv. As a key member of our service delivery team, you will be responsible for installing, troubleshooting, and repairing hardware equipment across various industries.

Key Responsibilities
  • Diagnose and resolve technical issues with printers, cash recyclers, document finishing equipment, office equipment, servers, PCs, and data communications equipment.
  • Travel to customer locations via company vehicle to perform repairs and installations.
  • Manage preventative maintenance schedules and coordinate activities with technical support as needed.
  • Provide updates and status information to managers, sales teams, and customers via phone or in-person communication.
Requirements
  • At least two years of related experience and/or training.
  • Able to successfully attend training sessions to stay up-to-date with new technology and hardware product developments.
  • Valid and current state Driver's License.
  • Self-motivated and able to work effectively under minimal supervision.
What We Offer
  • An estimated salary range of $60,000 - $80,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Tuition reimbursement and access to LinkedIn Learning platform for professional development.
  • A generous 401K savings plan with company match.


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