Administrative Assistant

4 days ago

Washington, Washington, D.C., United States Protection Strategies Inc Full time
Job Overview

Protection Strategies Inc. is seeking a highly motivated Administrative Assistant to support our Badging Services Program. As a key member of our team, you will provide day-to-day administrative support, minimizing executive involvement in routine tasks and inquiries.

Key Responsibilities:

  • Contact federal employees, contractors, and interns to schedule fingerprint enrollment and badge issuances.
  • Answer telephone inquiries and manage office resource mailboxes.
  • Correspond with agency sponsors and liaisons regarding badge status.
  • Draft and update office Standard Operating Procedures (SOPs).
  • Submit new and departing user requests to the IT Helpdesk.
  • Receive, log, and ship fingerprint cards to applicants for background investigation.
  • Perform certificate rekey, pin reset, and card update activities.
  • Manage agendas and travel arrangements for staff.
  • Coordinate meetings and appointments, taking meeting minutes.
  • Coordinate and assist leadership with onboarding new hires.
  • Maintain office upkeep and coordinate with building maintenance as needed.
  • Schedule and set up conference rooms for trainings and meetings.
  • Perform card custodian functions, ensuring all badges are stored securely.
  • Responsible for checking identity and proofing process with valid government photo IDs.
  • Responsible for destroying deactivated badges and requesting account terminations.
  • Provide training to newly assigned badge office staff.
  • Maintain applicant records, documentation, and files.
  • Maintain the HHS' rules and regulations for identifying inter-agency badges and coordinate with external agencies accordingly.
  • Create and maintain spreadsheets.
  • Troubleshoot inquiries, issues, and other problems associated with the enrollment and issuance stations.
  • Print and ship new and replacement badges for clients, federal employees, contractors, and liaisons.
  • Report system failures and downtime to the appropriate assistance centers, as needed.

Qualifications:

  • High school diploma or GED required.
  • 3-5 years of experience working in a program assistant and/or administrative capacity.
  • 1 year (minimum) experience in data entry.
  • Motivated self-starter.
  • Ability to work well with a team.
  • Ability to sit for long periods, standing, walking, crouching, and kneeling.
  • Effective interpersonal and communication skills.
  • Multi-task in a fast-paced environment.
  • Strong data entry skills, alpha, and numeric.
  • Proficient in Microsoft Office applications.

EEO Statement:

We are an equal opportunity employer. All qualified applicants will be considered without discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. We actively support diversity in our hiring practices. Employment offers will be contingent on passing a pre-employment drug screen.

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