Inside Sales Representative

2 weeks ago


Dallas, Texas, United States Chefs' Warehouse Full time
About The Chefs' Warehouse
The Chefs' Warehouse, Inc. has been a leader in high-quality food service distribution for over 35 years. We pride ourselves on our extensive range of offerings, including Protein, Specialty, Produce, and Broadline products, catering to the most discerning chefs. Our commitment to quality is evident as we connect over 2,000 artisan producers from more than 40 countries with top chefs globally. Our dedicated team of over 600 consultative sales associates works tirelessly to build relationships with over 35,000 customers, ensuring exceptional service through advanced technology and rapid support.

Mission: Our mission is to deliver the finest ingredients to the best chefs in the industry.

Core Values:
  • Curiosity & Creativity
  • Passion for Food & Results
  • Entrepreneurial Spirit
  • Innovative & Adaptable
  • Supportive Environment

Position Overview: The Inside Sales Associate is vital in driving revenue and nurturing customer relationships.

Key Responsibilities:
  • Maintain punctuality and professionalism in the workplace.
  • Handle incoming customer calls, process orders, and ensure timely delivery.
  • Proactively suggest additional products during calls.
  • Notify customers about unavailable items and propose alternatives.
  • Verify the accuracy of incoming orders and manage order entries via email or phone.
  • Ensure outgoing orders are accurate and complete.
  • Collaborate with the outside sales team to address issues and requests.
  • Foster and maintain strong customer relationships.
  • Communicate effectively with customers, vendors, and colleagues.
  • Assist with special orders and customer pricing inquiries.
  • Support team members during their absence.
  • Complete additional tasks as assigned by management.
  • Document customer complaints and generate quarterly reports.

Qualifications:
  • High School Diploma or equivalent required.
  • Prior experience in food service distribution or customer service preferred.
  • Familiarity with food service products and vendor relations is advantageous.
  • Team-oriented with a positive demeanor.
  • Strong verbal, written, and telephone communication skills; data entry experience required.
  • Self-driven, professional, and capable of multitasking.
  • Ability to work under pressure with a sense of urgency.
  • Flexibility to collaborate with various departments and staff levels.
  • Strong follow-through skills are essential.
  • Bilingual (Spanish/English) is a plus.

Benefits:
  • Paid Vacation and Holidays
  • Health, Dental, and Medical Benefits
  • Weekly Pay Schedule
  • Life Insurance Coverage
  • Discounts on high-quality food products
  • Employee discounts for travel and events
  • 401k Plan

The Chefs' Warehouse is committed to fostering an inclusive and diverse workforce, ensuring equal opportunity for all applicants.

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