Bilingual Customer Service Representative

11 hours ago


Norton, Massachusetts, United States The Alpha Group Inc Full time
Bilingual Customer Service Representative Job Description

The Alpha Group Inc is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients while utilizing your bilingual skills in Spanish.

Key Responsibilities:

  • Recruit prospective candidates using various methods, including telephone, internet, and job boards.
  • Prescreen candidates via phone and in person to determine their skills and qualifications.
  • Meet candidates at their job sites to provide tours and orientations for new hires.
  • Communicate with prospective candidates about job requirements, shifts, and hours.
  • Ensure workers have all necessary information to be successful on their assignments.
  • Answer questions from workers regarding pay and payroll questions.
  • Complete required pre-employment process.
  • Assist associates with the electronic onboarding process.

Requirements:

  • Bilingual skills in Spanish, both verbal and written.
  • Strong typing/data entry ability.
  • Good analytical and organization skills.
  • Self-starter with strong judgment ability.
  • Ability to multitask and work in a fast-paced environment.
  • Ability to walk through job sites with potential applicants.

About The Alpha Group Inc:

The Alpha Group Inc is a leading recruitment agency that specializes in placing administrative, technical, and distribution professionals. Our team is dedicated to providing exceptional service to our clients and candidates. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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