Client Experience Coordinator

3 weeks ago


Philadelphia, Pennsylvania, United States All Around Entertainment LLC Full time
Job Summary
We are seeking a dedicated Customer Service Representative to join our team at All Around Entertainment LLC. As a key player in ensuring the success of our events and the satisfaction of our clients, you will possess strong communication skills, problem-solving abilities, and a customer-focused mindset.

Responsibilities
Your responsibilities will include:
  • Communicating with leads, clients, vendors, and staff to address inquiries, complaints, and feedback.
  • Working directly with multiple clients on a weekly basis to compile event information.
  • Collaborating with other departments to coordinate event logistics and ensure seamless communication.
  • Demonstrating product knowledge and providing accurate information to clients about services, pricing, and policies.
  • Proactively identifying opportunities to enhance customer experience that exceeds their expectations.

Requirements
To succeed in this role, you will need:
  • Excellent Communication Skills: Strong verbal and written communication skills to interact with leads, clients, vendors, and staff.
  • Strong Problem-Solving Abilities: Effective problem-solving skills to resolve issues and provide accurate information to clients.
  • Customer-Focused Mindset: A genuine desire to help others and exceed client expectations.
  • Organizational Skills: Strong organizational skills and attention to detail to manage multiple clients and event logistics.

Experience Level
Preferred experience in customer service or administrative assistant roles. Detail-Oriented: Hands-on approach to gain perspective and insight. Teamwork: Ability to work with a team to deliver results with a strong sense of urgency. Initiative: A champion and catalyst for new initiatives, able to work across different groups and bridge functional and divisional silos. Emotional Intelligence: High EQ, capable of working with diverse personalities and managerial styles.

Work Setting
This is an 8-hour day shift position, Monday to Friday. Work location: In-person at our office.

  • Philadelphia, Pennsylvania, United States Jackson Hewitt - 1925 Full time

    About UsJackson Hewitt is a leading provider of tax preparation services, committed to guiding our clients through the tax codes, rules, and processes with integrity, quality, and consistency.Your RoleInteract with and engage potential and existing clients to create interest in making tax preparation appointmentsAssist with scheduling tax preparation...


  • Philadelphia, Pennsylvania, United States Jackson Hewitt Full time

    Job SummaryWe are seeking a highly skilled and motivated Front Desk Coordinator to join our team at Jackson Hewitt. As a Front Desk Coordinator, you will be the first point of contact for our clients, setting the tone for their overall experience with our company. If you are passionate about delivering exceptional customer service and have a knack for...


  • Philadelphia, Pennsylvania, United States GREATER PHILADELPHIA URBAN AFFAIRS Full time

    **About the RoleGreater Philadelphia Urban Affairs is seeking a Client Services Coordinator to support our community antiviolence program. This program aims to connect individuals at high-risk of gun violence to resources through trusted community figures: Barbers.The Client Services Coordinator will staff the hotline and field inquiries from barbers,...


  • Philadelphia, Pennsylvania, United States Pageboy Hair Society Full time

    Job OverviewWe are a high-end hair salon, located on Philadelphia's Main Line, seeking a skilled Front Desk Sales Associate to join our team. Our ideal candidate will have superior knowledge in providing an excellent Guest Experience.ResponsibilitiesGreet Guests and Check them In/OutBook and Pre-Reserve Guest ReservationsKnowledge of Selling Salon Retail...


  • Philadelphia, Pennsylvania, United States Blue Print Out Full time

    Job RoleBlue Print Out is looking for an enthusiastic and reliable Customer Service Representative to join our team in Philadelphia, PA. As a dynamic and innovative company, we focus on creating efficient, effective, and tailored services that meet the needs of our customers. With a passion for excellence, we strive to deliver high-quality products and...


  • Philadelphia, Pennsylvania, United States All Around Entertainment LLC Full time

    Job Summary:We are seeking a highly motivated and organized Customer Service Representative to join our team at All Around Entertainment LLC. As a key member of our client engagement team, you will work closely with multiple clients on a weekly basis to compile event information and provide exceptional customer service. This role requires strong...


  • Philadelphia, Pennsylvania, United States SummitHR Full time

    Job SummarySUMMHr is looking for an experienced Client Relationship Coordinator to support our mortgage servicing operations. This role involves interacting with clients, appraisers, and other stakeholders to ensure smooth transaction processes.Key Accountabilities:Develop and maintain strong relationships with clients and internal teamsCommunicate...


  • Philadelphia, Pennsylvania, United States Children's Crisis Treatment Center Full time

    Key ResponsibilitiesAs an Administrative Specialist at Children's Crisis Treatment Center, you will be responsible for providing support services to our team. This includes but is not limited to:Managing client data and admissions processes.Producing reports and maintaining accurate records.Collaborating with our care coordinators and families.Assisting with...


  • Philadelphia, Pennsylvania, United States SMART CALIBER TECHNOLOGY Full time

    Overview of the Position:We are seeking a skilled Client Success Operations Coordinator to join our team. In this role, you will be responsible for managing various aspects of our client success operations, including data management, virtual event coordination, and coaching zone support.The ideal candidate will have excellent organizational skills, be...


  • Philadelphia, Pennsylvania, United States Bank of America Full time

    The estimated salary for this position is around $60,000-$80,000 per year, depending on location and experience. As a Client Experience Specialist, you will play a crucial role in providing exceptional customer service to our clients at Bank of America. Your primary responsibility will be to engage with clients in the lobby, educate them on how to use...


  • Philadelphia, Pennsylvania, United States Visiting Angels of Jenkintown Full time

    Key ResponsibilitiesCare Schedule Coordination: Create and implement personalized care schedules for our senior clients based on their unique needs and preferences.Client Communication: Develop and maintain strong relationships with clients and their families through regular communication and updates.Caregiver Support: Provide training and guidance to our...


  • Philadelphia, Pennsylvania, United States Wealth Enhancement Group Full time

    Wealth Management Services PositionWe are seeking a dedicated Client Experience Specialist to join our team at the Wealth Enhancement Group.You will work closely with clients to understand their financial needs and preferences.Prepare and manage account transactions, ensuring accuracy and timeliness.Communicate effectively with advisors and clients to...


  • Philadelphia, Pennsylvania, United States University of Pennsylvania Full time

    Event Coordinator Job DescriptionThe University of Pennsylvania is seeking an experienced Event Coordinator to join our team. In this role, you will be responsible for coordinating events in Perelman Quadrangle and other VPUL Performing Arts Facilities.Responsibilities Include• Coordinating event logistics, including venue setup, catering, and audio-visual...


  • Philadelphia, Pennsylvania, United States Pageboy Hair Society Full time

    Job OverviewWe are seeking a skilled Front Desk Coordinator to join our team at Pageboy Hair Society, a high-end hair salon located in Philadelphia's beautiful Main Line. The ideal candidate will have superior knowledge in providing an excellent Guest Experience.ResponsibilitiesGreet guests warmly and make them feel valuedCheck guests in and out...


  • Philadelphia, Pennsylvania, United States KassCon Full time

    Your Role at KassConWe invite applications for the Guest Experience Coordinator position at KassCon in Philadelphia, PA. As a key member of our front-desk team, you will provide exceptional service to our guests, manage package delivery, and maintain accurate records. This is an exciting opportunity to develop your customer service skills and contribute to...


  • Philadelphia, Pennsylvania, United States JACKMONT HOSPITALITY INC Full time

    Job Description: Service Experience CoordinatorEstimated Salary: $45,000 - $60,000 per yearAt TGI FRIDAYS, we are dedicated to delivering an exceptional Guest experience. As a Service Experience Coordinator, you will play a critical role in ensuring that every Guest feels welcome and valued.Key Responsibilities:Develop and maintain a deep understanding of...


  • Philadelphia, Pennsylvania, United States Hotel Anna & Bel Full time

    Key Responsibilities:Event Sales & Lead Conversion: Develop strong relationships with clients to drive sales and growth.Event Planning & Execution: Collaborate with cross-functional teams to deliver exceptional events that exceed client expectations.Contracting & Administrative Duties: Manage contracts and administrative tasks to ensure seamless event...


  • Philadelphia, Pennsylvania, United States Philadelphia Law Firm Full time

    About Our CompanyThe Philadelphia Law Firm is a reputable law firm in Center City that specializes in catastrophic injury cases.We are looking for an experienced and skilled Intake Specialist to join our team and assist us in managing our new business development efforts.The estimated salary for this position is $62,000 per year, based on industry standards...


  • Philadelphia, Pennsylvania, United States Philadelphia Visitor Center Corporation Full time

    About the RoleThe Visitor Experience Coordinator plays a vital role in ensuring that visitors to Philadelphia have an unforgettable experience. You will be responsible for greeting visitors, answering questions, and providing accurate information about attractions, services, and events in the region.


  • Philadelphia, Pennsylvania, United States vybe urgent care Full time

    Job DescriptionAs a Patient Experience Coordinator, you will be the first point of contact for our patients, greeting them warmly and ensuring they feel at ease. You will also be responsible for managing insurance verification, medical records, and test results, as well as assisting our clinicians with examinations and procedures.