Client Services Representative

1 week ago


Philadelphia, Pennsylvania, United States Jackson Hewitt - 3384 Full time

We are seeking a highly skilled Client Service Associate to join our team at Jackson Hewitt - 3384. In this role, you will be the friendly face for all clients who visit our offices, ensuring exceptional customer experiences and providing essential support.

Job Description

Key Responsibilities:

  • Actively engage with clients, confirm appointments, and follow up with past and potential clients
  • Distribute marketing materials and keep clients engaged during wait times

About the Role:

This is an excellent opportunity for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. As a Client Service Associate, you will have the chance to build strong relationships with clients and make a positive impact on their journey with us.

We offer a range of benefits to our employees, including a competitive $40,000 - $60,000 annual salary, depending on experience. This includes health or wellness benefits, a corporate discount program, opportunities for advancement within the organization or as a tax professional, free tax preparation training and PTIN registration, and more.

What We're Looking For:

  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience preferred, but not required

We welcome candidates from all backgrounds and levels of experience. If you're looking for a rewarding opportunity to learn new skills and make a difference, we encourage you to apply today.



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