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Residential Building Superintendent

2 months ago

New York, New York, United States Milstein Properties Full time
Job Overview

Position Summary:

Milstein Properties, a premier luxury property management firm, is on the lookout for a dedicated Superintendent to manage the operations of high-end residential buildings. This full-time role will be pivotal in ensuring smooth building operations, maintenance, and fostering positive resident relations. Ideal candidates will possess a minimum of 5 years of experience in a similar capacity within upscale residential environments, with proficiency in BuildingLink.

Key Responsibilities:

  • Engage with residents and their guests in a courteous and professional manner.
  • Oversee the work of staff and external contractors, ensuring projects are completed effectively.
  • Manage the employee lifecycle for union staff, including recruitment, training, performance evaluations, and disciplinary actions.
  • Demonstrate the ability to operate and maintain building systems, including preventive maintenance checks on boilers and HVAC systems.
  • Ensure compliance with local, state, and federal regulations regarding building systems.
  • Utilize tools safely and effectively for maintenance tasks.
  • Respond promptly to tenant requests, demonstrating a strong sense of urgency.
  • Inspect vacant units and prepare them for new tenants.
  • Coordinate with management and staff during emergencies.
  • Maintain a safe environment by keeping the building and surrounding areas free of hazards.
  • Manage staff schedules to optimize building performance and submit payroll information accurately.

General Duties:

  • Handle incoming calls and in-person inquiries professionally.
  • Adhere to company policies and union regulations.
  • Prepare for and participate in monthly board meetings.
  • Represent the company with professionalism in appearance and conduct.
  • Communicate effectively, both in writing and verbally, maintaining high standards of professionalism.
  • Fulfill job responsibilities with diligence and quality.
  • Complete required training courses as assigned.

Qualifications:

  • At least 5 years of experience as a Superintendent.
  • Familiarity with BuildingLink and Microsoft Office applications.
  • Strong organizational, interpersonal, and communication skills.
  • Financial skills to manage budgeting and forecasting for building expenses.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Meticulous attention to detail and follow-up.
  • Capacity to manage multiple tasks and work collaboratively.
  • Excellent listening and negotiation abilities.
  • Proactive, energetic, and focused on customer service.

Specific Requirements:

  • Execute tasks with precision and attention to detail.
  • Conduct responsibilities with integrity and honesty.
  • Possess observational skills to assess surroundings effectively.
  • Maintain composure under stress.
  • Adapt to changing work environments.
  • Willingness to work flexible hours, including nights and weekends for emergencies.
  • Physical capability to lift heavy items and navigate stairs as required by job tasks.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.