IT Support Specialist

2 weeks ago


Livonia, Michigan, United States OHM Advisors Full time
About OHM Advisors

OHM Advisors is a community advancement firm dedicated to advancing communities through people-focused problem-solving, design, and ideas. Our team of experts works collaboratively across multiple service areas, including architecture, engineering, planning, surveying, and construction engineering.

Job Summary

We are seeking an IT Support Technician to join our team. As an IT Support Technician, you will play a vital role in ensuring the smooth operation of our technology infrastructure. You will provide technical support to employees, resolve issues, and contribute to increasing productivity, improving employee satisfaction, and overall business success.

Responsibilities:
  • Provide software and hardware support and resolve issues.
  • Prepare and deploy computers and associated peripheral hardware.
  • Manage local inventory of computer assets.
  • Provide occasional after-hours support.
  • As-needed travel to remote offices within a 3-hour drive radius.
Requirements:
  • 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program.
  • Knowledge of computer hardware, software, and mobile devices.
  • Experience with Microsoft Windows 10/11 and Microsoft Office 365.
  • Excellent interpersonal communication skills.
Preferred Qualifications:
  • CompTIA and/or Microsoft Certification(s) is a plus.
Benefits

At OHM Advisors, we offer a competitive benefits package designed to meet your unique needs. Our benefits include:

  • BCBSM Medical, Dental, and Vision.
  • Company Profit Sharing.
  • Flexible Spending and Health Savings Accounts.
  • 401(k) retirement savings plan with employer matching contribution.
  • Paid professional association membership.
  • Tuition and Certification Expense reimbursement.
  • Volunteer Service Leave.
  • 100% Employer-Paid Life Insurance.
  • Short and Long-Term Disability Options.
Career Advancement and Enrichment Programs

We offer various programs to support your career growth and well-being, including:

  • Voluntary Wellness Program.
  • OHM Grad School.
  • OHM University.

We are an Equal Opportunity Employer and welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



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