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Customer Service Representative

2 months ago


Raleigh, North Carolina, United States AAG-55 Anderson Automotive Group, LLC Full time
Job Overview

This role offers a competitive hourly wage of up to $17.50. A structured training schedule will be provided upon commencement. We seek candidates with complete availability from Monday to Saturday, as shifts may vary based on the operational needs of the service department.

Are you prepared to become part of a dynamic, expanding, and reputable organization that values integrity, acknowledges dedication, rewards accomplishments, and encourages professional advancement? If you have a passion for assisting others, AAG-55 Anderson Automotive Group, LLC could present the career path you have been searching for. Our company fosters a vibrant, fast-paced atmosphere that champions teamwork, innovation, and collaboration. Discover what AAG has to offer and take the next step in your career.

We are in search of individuals who:

  • Act as engaged advocates for customers
  • Meet or surpass realistic performance objectives
  • Serve as brand ambassadors both internally and externally
  • Exhibit quick thinking and adaptability in a constantly evolving environment
  • Address customer needs with integrity and empathy in a single interaction
  • Demonstrate exceptional computer skills while effectively navigating multiple applications and screens
  • Possess outstanding time management abilities
  • Actively participate in training and weekly coaching sessions
  • Show initiative and adaptability to change
  • Strive for excellence in delivering superior customer service and professionalism to a diverse clientele
  • Bilingual English/Spanish is preferred but not mandatory


Benefits Offered:

  • Full-Time Employment
  • Comprehensive Medical, Dental, Vision & 401k plans
  • Paid Time Off
  • Enjoyable working environment
  • Employee discounts


Qualifications:

  • Minimum of 2 years of experience in customer service, either via phone or face-to-face
  • Ability to type accurately and efficiently
  • Maintain a positive atmosphere while collaborating with colleagues and customers from diverse backgrounds
  • Excellent telephone etiquette and listening skills
  • Ability to engage with customers in a professional and courteous manner
  • Capacity to work effectively in a team setting
  • Ability to perform under pressure
  • Willingness to sit for extended periods
  • Strong attention to detail and ability to multitask
  • Self-motivated and able to work independently
  • Must pass a drug test and background checks
  • High School diploma or GED required (Associate's degree preferred)
  • Must be at least 18 years old

Why Choose a Career in Automotive?

Career Advancement: There are limitless opportunities for professional growth within our organization, supported by development programs and training designed to help you achieve your career aspirations.

Job Security: Despite recent uncertainties, AAG-55 Anderson Automotive Group has consistently delivered excellence within our communities.

Innovative Technology: The automotive industry is one of the most thrilling sectors, with continuous advancements from keyless entry systems to electric vehicles. Be part of these exciting transformations.