Customer Service Representative
2 weeks ago
Frontier Auto Parts is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities:
- Take orders and process customer inquiries in a timely and efficient manner
- Check part availability and pricing to ensure accurate order fulfillment
- Follow up with customers to clarify order details and provide status updates
- Process returns and payments in accordance with company policies
- Work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction
Requirements:
- Experience in customer service, sales, or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficiency in computer software and systems, including order management and customer relationship management tools
- Auto parts knowledge and experience a plus, but not required
What We Offer:
- Competitive hourly rate and opportunities for overtime pay
- Weekly pay and paid time off/sick leave
- Medical, dental, and vision benefits
- A supportive and collaborative work environment
Frontier Auto Parts is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please submit your application.
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