Finance Operations Manager
2 weeks ago
About the Role
As a seasoned Finance Operations Manager, you prioritize efficiency and uphold integrity in your work.
Company Overview
At EngagedMD, we provide a patient journey application that has gained traction with over 2 million users across the nation and internationally since its inception. Our growth trajectory is impressive, with increasing adoption from medical facilities in various sectors. This position presents a thrilling chance to contribute to our mission of empowering caregivers.
Your Responsibilities
- Take charge of all accounting functions, ensuring timely month-end and year-end financial reporting while adhering to Generally Accepted Accounting Principles (GAAP) and regulatory standards.
- Manage and implement revenue recognition protocols, including account reconciliations and manual journal entries.
- Lead the invoicing and approval process utilizing Chargebee, ensuring a smooth onboarding experience for new clients.
- Oversee accounts receivable and collections, maintaining open lines of communication with clients and the Customer Success team.
- Enhance revenue operations processes to accommodate the demands of expanding markets.
- Analyze financial data to uncover trends, identify improvement opportunities, and assess risks.
- Conduct comparative analyses on customer invoicing to support revenue growth initiatives driven by Customer Success.
- Maintain and update documentation for revenue operations processes, including Standard Operating Procedures (SOPs), while fostering continuous improvement across workflows and measuring success through key performance indicators (KPIs).
- Supervise vendors responsible for tax preparation, including VAT, sales tax, and corporate tax.
- Oversee bookkeeping contractors to support the accounting function.
Your Qualifications
- A minimum of 5 years of experience in accounting, finance, or a related field.
- CPA certification is required.
- In-depth knowledge and experience in full cycle GAAP.
- Significant proficiency with Quickbooks.
- Familiarity with SQL and the ability to query data effectively.
- Excellent communication skills with a proven ability to collaborate across departments.
- Capability to lead and manage finance-related projects, focusing on process improvement.
- Strong written and verbal communication skills.
- A mission-driven mindset that aligns with our organizational goals.
- Ability to thrive in a dynamic, fast-paced environment.
- A Bachelor’s degree or equivalent professional experience.
Preferred Qualifications
- Experience with ERP systems (such as Netsuite) and transitioning from legacy systems.
- Proficiency in data visualization tools like Looker Studio, Microsoft BI, Google Data Studio, or Tableau.
- Familiarity with the healthtech or B2B SaaS sectors.
- Previous experience leading teams of bookkeeping or accounting professionals.
What We Offer
- Competitive salary and equity options.
- Comprehensive medical, dental, and vision coverage, significantly subsidized by the company.
- Flexible Paid Time Off policy.
- Paid family and medical leave.
- 401(k) retirement savings plan.
EngagedMD is an equal opportunity employer, committed to fostering diversity, equity, and inclusion. We believe that our products and company benefit from the diverse perspectives of our employees, whom we strive to empower and support in their individuality.
Join Us
At EngagedMD, we cultivate a mission-driven culture where dedicated individuals unite to make a significant impact in healthcare. Our core values—integrity, collaboration, impact, recognition, and growth—guide our interactions and help create a culture of belonging and excellence.
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