Member Service Specialist
5 days ago
We are seeking a highly skilled Senior Member Service Representative to join our team at Rockland Federal Credit Union. The successful candidate will have excellent communication and interpersonal skills, as well as a strong understanding of financial products and services. Estimated salary range is $50,000 to $65,000 annually.
Responsibilities:
- Set up new Individual Retirement Accounts (IRAs)
- Conduct interviews with loan applicants and provide guidance on credit union products
- Process new account openings of various types
- Mentor and develop sales and servicing skills in team members
Essential Qualifications:
- High school diploma or equivalent
- At least two years of experience in a related field, preferably in banking or credit unions
- Strong knowledge of credit union products and services
- Excellent communication and interpersonal skills
- Ability to project a positive and professional image
- Attention to detail and ability to perform work accurately
Benefits Package:
- A standard 40-hour workweek with occasional extended hours on Thursdays and Fridays
- Bi-weekly half-day Saturday shifts
- A comprehensive benefits package, including medical, dental, 401(k), and education assistance
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