Collections Specialist

1 week ago

New York, New York, United States Tripoint Search Full time
Collections Coordinator Job Description

We are seeking a highly skilled and detail-oriented Collections Coordinator to join our team. As a key member of our financial operations team, you will be responsible for managing client billing and collection activities, ensuring timely and accurate processing of invoices, and maintaining excellent relationships with clients and internal stakeholders.

Key Responsibilities:

  • Perform client billing and collection activities for assigned clients in a timely and accurate manner
  • Monitor aging of unbilled fees for assigned partners and/or clients, and implement strategies to reduce delinquencies
  • Manage outstanding accounts receivable, unapplied funds, and collection efforts to minimize losses
  • Collaborate with the Billing Manager, Senior Billing Coordinators, and/or partners to discuss monthly billing, outstanding invoices, and collection strategies
  • Generate Proformas for each assigned partner at the beginning of each month, after the time entry deadline
  • Prepare billing packages for each assigned partner, including draft cover letters, invoices, and other supporting documents
  • Edit draft invoices based on partners' mark-up, including write-offs, time/cost transfers, and time entry narrative changes
  • Verify client-specific rate accommodations and apply approved discounts to the face of the invoices
  • Generate billing variance reports and write-off reports, and acquire appropriate write-off approvals based on write-off amount thresholds
  • E-Billing and prepare electronic invoices in LEDES, submit electronic invoices to clients via their designated electronic billing system, and verify successful submissions
  • Establish working relationships with e-billing site vendors, ensure all timekeepers and rates are up-to-date on the sites, and submit timekeepers and rates for approval as needed
  • Track status of bills submitted, identify issues, and work to address rejections and reductions as they arise
  • Monitor payment of assigned clients' accounts receivable and coordinate collection efforts
  • Collaborate with Billing and Collection Committee members and/or Financial Managers to coordinate billing and collection efforts
  • Provide assistance to partners and clients regarding outstanding and/or short paid invoices
  • Communicate situations as they arise that may require follow-up, such as rate issues, delays in billing, difficult requests, etc.

Requirements:

  • Bachelor's Degree in Accounting, Finance, or Business
  • 2+ years of related billing/collections experience in a law firm or professional services company
  • Collections analysis experience is a plus
  • MS Office with emphasis on Word and Excel
  • Ability to multitask and prioritize
  • Interpersonal skills in order to work effectively within a team environment, as well as independently with a great group of co-workers
  • Ability to adapt to new assignments and deadlines in a fast-paced and upbeat department that is known for excellence

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