Rent Collection Specialist

3 days ago


New York, New York, United States Tandym Group Full time
About the Opportunity

We are seeking a highly organized and detail-oriented Rent Collection Specialist to join our team at Tandym Group.

In this role, you will be responsible for reviewing tenant accounts and aging reports to evaluate and determine action plans for past due balances.

You will work closely with our Legal, Finance, and Program staff to coordinate the collection process and resolve billing issues with residents.

Key responsibilities include:

  • Coordinating with staff to resolve past due accounts and prevent future payment delays
  • Conducting entitlement assessments to determine eligibility for HRA-PA benefits
  • Assisting tenants with HRA-Public Assistance, rental assistance, and other city resources to resolve rent arrears
  • Attending informational trainings and seminars to stay current on trends and entitlements system changes
  • Providing guidance on financial literacy, payment plan breakdown, public assistance, and other entitlement applications

Requirements include:

  • 1+ year of relevant work experience
  • High School Diploma / GED
  • Experience or knowledge of HRA-Public Assistance benefits
  • Proficiency in ACCESS HRA client & provider portals
  • Proficiency in Microsoft Office (Excel, Word, and other database systems)
  • Great interpersonal and communication skills
  • Strong attention to detail and organizational skills

We offer a dynamic and supportive work environment with opportunities for growth and development.



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