Retail Operations Supervisor

2 weeks ago


Greenville, Alabama, United States Variety Stores LLC Full time
Job Overview

Position Objective

The primary duty of the Store Manager is to oversee the store's operations, ensuring optimal sales performance and adherence to company standards.

Responsibilities

The Store Manager is expected to dedicate the necessary hours to effectively manage the store, typically ranging from 45 to 52 hours per week, depending on the location. Accurate reporting of hours worked is essential, and any absences must be pre-approved by the District Manager.

Key Duties Include:

  1. Fostering a positive and engaging relationship with customers, ensuring exceptional service.
  2. Completing the Management Training Program successfully.
  3. Recruiting and training a competent Assistant Manager with guidance from the District Manager.
  4. Assisting in the hiring and training of other store staff, collaborating with the Assistant Manager.
  5. Consulting with the District Manager regarding personnel or operational challenges.
  6. Managing inventory shrinkage to remain within 2.5% of annual sales, with strict consequences for exceeding limits.
  7. Maintaining a Shrink Check Test score of 80 or above, with disciplinary actions for lower scores.
  8. Implementing and enforcing Company Safety Policies.
  9. Building and maintaining relationships with local law enforcement for security support.
  10. Creating and supervising weekly schedules for store personnel while adhering to payroll budgets.
  11. Training employees on company policies and ensuring compliance.
  12. Accurately reporting payroll information in a timely manner.
  13. Maintaining an organized and well-stocked merchandise inventory.
  14. Ensuring cleanliness and organization throughout the store.
  15. Managing store operating hours as directed by corporate management.
  16. Verifying merchandise receipts and reporting discrepancies.
  17. Supervising merchandise pricing in accordance with company guidelines.
  18. Keeping the District Manager informed of merchandise issues and sales trends.
  19. Overseeing cash handling procedures and ensuring security protocols are followed.
  20. Completing all required reports and records accurately.
  21. Notifying the District Manager of any equipment or structural issues.
  22. Maintaining confidentiality regarding store sales and company information.
  23. Seeking approval for expenditures exceeding $50.00.
  24. Performing any additional duties as assigned.
  25. Implementing company programs effectively to enhance customer and associate benefits.
  26. Exhibiting strong leadership qualities in appearance, professionalism, and communication.
  27. Managing inventory counts and markdowns with precision.
  28. Regularly updating inventory levels to ensure accuracy.
  29. Reporting deposit information daily as required.
  30. Ordering merchandise weekly to maintain stock levels and drive sales.

Qualifications and Skills Required

  • High School Diploma or GED
  • 3+ years of relevant experience in retail management
  • Proficient communication skills in English
  • Strong planning, coaching, and analytical abilities
  • Excellent written and verbal communication skills
  • Team-oriented approach to work

Working Conditions

  • Retail environment requiring extended periods of standing
  • Stockroom conditions with temperature fluctuations
  • Frequent lifting and moving of merchandise
  • Exposure to dust and varying temperatures
  • Variable work hours, including evenings and weekends
  • Occasional use of ladders


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