Advanced Banking Associate

2 weeks ago


Bethany, Missouri, United States First Interstate Bank Full time

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .

This role involves providing exceptional service at our banking locations.

What Matters Most to You

We understand that your career is just one facet of a fulfilling and complex life. That’s why we have crafted our compensation and benefits package to offer employees and their families maximum flexibility.

Generous Paid Time Off (PTO) alongside paid federal holidays. Child Care Assistance Program for qualifying dependents. Fitness reimbursement program for staff. The well-being of our communities is important to us. Discover more about our community initiatives and why we want YOU to be part of our mission.

We encourage you to express your interest. Share how your strong work ethic and eagerness to learn make you a great fit for #TeamFirstInterstate.

POSITION OVERVIEW

Accountable for executing daily banking transactions at both lobby and drive-up service points. This role is pivotal in delivering superior customer service and fostering client relationships by identifying opportunities for additional banking products and services. This is a skilled position requiring prior experience in banking or cash handling of at least one year.

KEY RESPONSIBILITIES include the following: additional duties may be assigned.

Execute a high volume of teller transactions daily utilizing our current banking platform. Transactions encompass processing deposits, loan payments, mortgage payments, credit card payments, escrow payments, cash advances, check cashing, official check purchases, gift card sales, travel card sales, proof transactions, and foreign currency exchanges. Ensure effective use of 360View for Activities, Incidents, and Referrals to business partners. Referrals may include Retail, Commercial, Payment Services, Treasury, Wealth Management, and Home Loan departments. Responsible for recognizing the necessity of placing holds in accordance with regulations and bank policies, adhering to all cash and check handling standards. Provide mentorship to Teller I staff. Adhere to all cash handling standards and consistently meet or exceed bank cash balancing expectations. Demonstrate compliance with all banking regulations relevant to assigned job functions and responsibilities. Stay informed on regulatory changes; comply with all bank policies and procedures, completing all required training. Uphold the vision, mission, and values of First Interstate Bank.

SUPERVISORY ROLE

None.

REQUIRED QUALIFICATIONS

High School Diploma or GED; at least one year of experience in banking, finance, business, or a related field.

SKILLS & COMPETENCIES

To excel in this role, an individual must successfully perform each essential duty. The qualifications listed below are representative of the knowledge, skills, and abilities required.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION & EXPERIENCE

High School diploma or general education degree (GED).

ADDITIONAL SKILLS & ABILITIES

Strong attention to detail, including the ability to follow verbal and written instructions; maintain confidentiality; effective use of tact and diplomacy in interactions with clients and colleagues; proficient in personal computer usage, including Word/Excel software programs, and strong 10-key skills preferred.

LANGUAGE PROFICIENCY

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group settings to customers, clients, and other employees.

MATHEMATICAL ABILITY

Ability to perform basic mathematical operations, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals. Ability to compute rates and percentages and interpret bar graphs.

REASONING SKILLS

Ability to apply common sense understanding to carry out detailed but uncomplicated written or oral instructions. Ability to address problems involving a few concrete variables in standardized situations.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to talk, hear, stand, walk, and use hands to handle or feel. The employee frequently is required to sit. The employee may occasionally need to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The characteristics of the work environment described here are representative of those an employee encounters while performing essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is typically moderate.



**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .



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