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Lead Case Management Specialist

2 months ago

Jamaica, New York, United States MAXIMUS Full time

Position Overview

Maximus is seeking a Senior Case Management Specialist to contribute to our WeCare initiative. The successful candidate will possess a bachelor's degree along with a minimum of four years of experience in case management.

In this role, you will deliver extensive case management services to individuals encountering significant employment barriers. Responsibilities include conducting job readiness evaluations, crafting customized Employment Plans, and linking clients to essential community resources.

This position offers a hybrid work model, allowing for remote work up to two days per week. Please be aware that performance metrics are essential, and the remote work arrangement may be adjusted based on program demands.

If you are dedicated to making a positive impact in the lives of others and are enthusiastic about assisting individuals in reaching their career aspirations, we encourage you to consider this opportunity. Become part of a vibrant team committed to fostering meaningful change.

Why Choose Maximus?

  • Competitive Salary - Includes quarterly performance-based bonuses.
  • Comprehensive Health Benefits - Options include Medical, Dental, Vision, and Prescription plans, along with partially funded HSA and Life insurance benefits.
  • Retirement Planning - Access to a 401K Retirement Savings plan with company matching.
  • Paid Time Off - Enjoy a generous PTO package, holidays, and sick leave, in addition to Short and Long Term Disability coverage.
  • Wellness Support - Utilize resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
  • Employee Recognition - A platform to acknowledge and celebrate exceptional employee contributions.
  • Commitment to Diversity - Join a workplace that values diversity, equity, and inclusion.
  • Educational Support - Opportunities for tuition reimbursement to further your education and professional development.
  • Employee Discounts - Access exclusive benefits and discounts for employees.
  • Wellness Programs - Participate in various wellness initiatives tailored to employee needs.
  • Professional Growth - Engage in training programs, workshops, and conferences for career advancement.

Key Responsibilities:

  • Provide comprehensive case management services to a caseload of participants facing significant employment challenges.
  • Leverage specialized knowledge to address unique issues faced by clients receiving long-term Cash Assistance, those with a history of sanctions, or individuals with prior convictions.
  • Assess and evaluate employment barriers to determine suitable program placements for clients.
  • Conduct job readiness assessments to evaluate client preparedness for employment.

Assist clients in identifying their needs for Back to Work services and help in developing tailored Employment Plans.

  • Guide applicants and participants to appropriate program components, ensuring their active engagement in beneficial services.
  • Oversee and coordinate all services provided to each participant, ensuring comprehensive support.
  • Connect clients with community resources, including long-term and emergency childcare services, providing follow-up to ensure effective service delivery.
  • Offer employment counseling and job leads to facilitate job placement and retention.
  • Provide ongoing support to ensure stability in employment, coordinating retention activities as necessary.
  • Initiate non-compliance procedures and manage the process for participants who do not meet program requirements.
  • Regularly participate in workgroups and committees focused on assessing client needs, enhancing services, and implementing innovative strategies.
  • Perform additional duties as assigned by management.
  • Utilize the Self-Sufficiency Employment and Assessment Management System to monitor client progress, manage case documentation, and generate reports for ongoing evaluation and program improvement.

Minimum Qualifications:

  • High school diploma or GED required, along with 4+ years of relevant professional experience, or an equivalent combination of education and experience.
  • Bachelor's degree in human services, social work, or a related field from an accredited institution is required.

This position is hybrid and will necessitate a quiet workspace at home for remote work.

Home Office Requirements:

  • Reliable high-speed internet service.
  • Minimum download speeds of 20 Mbps (50 Mbps for shared connections).
  • Minimum upload speeds of 5 Mbps.

EEO Statement:

Maximus is proud to be an Affirmative Action/Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Pay Transparency:

Compensation at Maximus is determined by various factors, including job location, education, training, experience, and performance. Annual salary is one component of the total compensation package, which may also include short- and long-term incentives and program-specific awards.

Hourly Base Pay Range:

Minimum: $21.06

Maximum: $24.04