Case Manager

1 week ago


Jamaica, New York, United States Project Redirect Inc Of The Distric Full time
Job Summary

We are seeking a highly motivated and compassionate Case Manager to join our team at Project Redirect Inc Of The Distric. As a Case Manager, you will be responsible for providing a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community.

Key Responsibilities
  • Conduct initial intake assessments and act upon critical needs appropriately
  • Utilize assessment tools to identify support service needs and make immediate referrals
  • Orient clients to the shelter program, requirements and consequences
  • Provide client with Independent Living Plan (ILP), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services
  • Assist non-working clients to obtain Public Assistance
  • Completes psychosocial assessments within the first 30 days of intake
  • Track and monitor client progress
  • Empower clients to become involved in their own planning and goal setting
  • Conduct weekly/bi-weekly meetings with clients, or as needed
  • Refer clients and encourage job development for subsequent employment if appropriate
  • Refer clients to appropriate resources to assist with set goals
  • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency
  • Maintain client files to include conversations, warnings and progress reports and documenting all incidents
  • Maintain confidential case record for all clients
  • Report critical incidents immediately to the Site Director/ Director of Social Services
  • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing
  • Treat all clients, visitors, and employees with kindness, respect, and dignity
  • Report critical incidents immediately to the Director/Supervisor of Social Services
  • Refer clients to internal and external resources and serve as an advocate when necessary
  • Provide case management and counseling periodically; one year beyond the client's departure
  • Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referrals
Requirements
  • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience
  • Associate degree in Human Service, or related field with 4+ years of direct social service experience
  • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience
  • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality
  • Knowledge of community resources
  • Ability to solve problems, make decisions, resolve conflicts and listen
  • Fluent in English and Spanish is a plus
  • Ability to deal calmly in crisis situations
  • Proven ability to work collaboratively well with diverse groups
  • Proven ability to handle multiple tasks effectively under pressure
  • Strong organizational skills, detail-oriented, and efficient
  • Maturity, integrity, and sound judgment

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