Case Manager

4 weeks ago


Jamaica, New York, United States Westhab Full time
Job Summary

The Case Manager will work with clients in a homeless shelter to assess their needs, develop individual service plans, and provide advocacy and support to help them achieve their goals. This is a challenging and rewarding role that requires strong relationship-building skills, the ability to work independently, and a commitment to empowering clients to take control of their lives.

Key Responsibilities

• Conduct intake and assessment processes to orient clients to the program and develop individual service plans
• Meet weekly with clients to assist with the achievement of individual service plan goals
• Coordinate services with Housing Specialists, other staff, and external partners
• Provide advocacy for individual clients around entitlements and services
• Provide crisis intervention, aggressive, and supportive counseling to strengthen clients' ability to make appropriate life decisions
• Document case management activities in accordance with agency and funding source guidelines and procedures
• Complete housing applications for clients based on their individual needs and functioning
• Achieve monthly placement quota, as assigned
• Facilitate workshops, groups, and escort clients as applicable
• Attend staff meetings and trainings to enhance skills related to job function

Requirements

• MSW preferred, Bachelor's Degree in Social Work or Human Services Field considered with 5 years of case management experience working with homeless, mentally ill, substance abuse, and/or low-income populations
• Bilingual a plus
• Strong relationship-building skills required
• Ability to work independently but know when to raise issues to supervisor
• Excellent organizational and time management skills necessary
• Ability to effectively multi-task and follow-up on a timely basis
• Strong PC skills required, including Word and Excel

About Westhab

Westhab is a prominent community development organization providing housing and supportive services for over 10,000 vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals fully committed to our mission - Building Communities. Changing Lives. We are a results-driven organization that focuses on empowerment and impact. If you are ready for the challenges and expectations that come with joining our team, we encourage you to apply.
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