Case Manager

1 week ago


Jamaica, New York, United States Phoenix House Full time
Job Summary

Phoenix House is seeking a skilled Case Manager to provide direct case management services to clients under the supervision of the Director of Social Services. This role requires a strong understanding of behavioral health and substance use disorder treatment programs.

Key Responsibilities
  • Conduct initial intake meetings with clients to determine their needs and ensure they are oriented to the program guidelines.
  • Coordinate referrals for healthcare, mental health, and educational services.
  • Maintain and prepare clients' records by reviewing case notes.
  • Enhance the program by maintaining community relationships with all providers.
Requirements
  • High School Diploma / GED Equivalent
  • Bachelor's degree in social work or human services field preferred
  • Minimum two years in a behavioral health/substance use disorder treatment program
  • Bilingual in Spanish preferred
Work Environment

This role operates in an indoor office environment and requires regular use of standard office equipment.

Physical Demands

The physical demands of this position include sitting, using hands to type, handling objects, and talking or hearing. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities.


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