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Administrative Support Specialist

2 months ago

San Diego, California, United States AccorHotel Full time
Job Description

Job Summary:

We are seeking a highly organized and detail-oriented Event Planning Coordinator to join our team at AccorHotel. As a key member of our Convention Services team, you will be responsible for providing administrative support to our Managers and ensuring the successful execution of events and conferences.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to our guests, responding to inquiries and resolving issues in a timely and professional manner.
  • Administrative Support: Assist with administrative tasks, including preparing Conference Services Daily reports, maintaining filing systems, and scheduling appointments and meetings.
  • Event Planning: Assist with planning and coordinating events, including creating and maintaining internal hotel accounts, bookings, and events.
  • Communication: Communicate effectively with internal departments and external vendors to ensure seamless event execution.
  • Problem-Solving: Troubleshoot and resolve issues that may arise during events, ensuring a positive experience for our guests.

Requirements:

  • Education: High school diploma or equivalent required; Bachelor's degree preferred.
  • Experience: Prior hospitality or hotel experience preferred.
  • Skills: Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook; knowledge of Opera Sales & Catering a plus.
  • Personal Qualities: Excellent communication and interpersonal skills; ability to work independently and as part of a team; detail-oriented and organized.

Why Work for AccorHotel:

We are an inclusive company that values diversity and promotes a balanced life for our colleagues. We offer opportunities for growth and advancement, and we are committed to creating a positive and supportive work environment.