Cell Phone Repair Store Manager

1 week ago


South Jordan, Utah, United States CPR Cellphone Repair Full time

Store Manager / Technician Hybrid

CPR Cell Phone Repair by Amtel Repair is a dynamic company that is changing the world one device at a time. We are seeking a highly skilled and motivated Store Manager/Technician Hybrid to oversee the day-to-day operations of our store.

Job Summary:

As a Store Manager/Technician Hybrid, you will be responsible for managing employees, scheduling, and customer service. You will also work as a technician, specializing in electronic device repairs, including cell phones, tablets, computers, laptops, and game consoles.

Key Responsibilities:

  • Scheduling all store staff to optimize coverage and productivity
  • Staying current on industry trends and developments
  • Knowledge of mobile devices, operating systems, laptops, gaming systems, and other electronic devices
  • Selling accessories, device care, and other products to customers
  • Participating in job interviews and managing employee performance and development
  • Maintaining store appearance and retail area to ensure a positive customer experience
  • Handling customer service issues and escalations in a professional and timely manner
  • Ordering parts and supplies to maintain store inventory
  • Maintaining store filing system and records

Requirements:

  • High School diploma or equivalent
  • Previous retail sales experience and management experience
  • Prior success recruiting, training, engaging, and retaining top talent
  • Adept at using technology required for store operations
  • Ability to work a flexible schedule, including evenings and weekends

Benefits:

  • Competitive salary and bonus incentives
  • Health benefits and paid time off (PTO)
  • 401k plan and pay advances
  • Child care FSA (DCA) benefit
  • Opportunities for advancement and professional growth

Our Company Culture:

We offer a unique and exciting work environment, with a world-class team that loves solving tough challenges. Our company culture is built on a sales-forward approach, with a focus on consumer electronics and a passion for innovation.



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