Store Operations Manager

6 days ago


West Jordan, Utah, United States Beaches Tanning Center Full time
Job Description

About Us

Beaches Tanning Center is a leading provider of tanning and spa services, with a strong presence in Utah and Salt Lake Counties. We are committed to delivering exceptional customer experiences and providing a positive work environment for our team members.

Job Overview

We are seeking a highly motivated and experienced Store Manager to join our team. The successful candidate will be responsible for leading our store operations, managing a team of sales staff, and driving sales growth. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a passion for delivering exceptional customer service.

Key Responsibilities

  • Store Operations
    • Oversee the day-to-day operations of the store, ensuring that all tasks are completed efficiently and effectively.
    • Manage the store's inventory, including ordering and receiving stock.
    • Ensure that the store is clean and well-maintained, meeting our high standards for customer experience.
  • Team Management
    • Lead and motivate a team of sales staff, providing guidance and support to ensure that they are meeting their sales targets.
    • Conduct regular performance reviews and provide feedback to team members.
    • Develop and implement training programs to enhance the skills and knowledge of team members.
  • Sales Growth
    • Develop and implement strategies to drive sales growth, including promotions and marketing initiatives.
    • Monitor and analyze sales data to identify trends and areas for improvement.
    • Work closely with the Operations Manager to develop and implement sales plans.
  • Customer Service
    • Ensure that all customers receive exceptional service, meeting our high standards for customer experience.
    • Address customer complaints and concerns in a timely and professional manner.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Other Responsibilities
    • Perform other duties as required by the Operations Manager.
    • Attend meetings and training sessions as required.
    • Contribute to the development of company policies and procedures.

Requirements

  • Education
    • High school diploma or equivalent required.
    • Bachelor's degree in business administration or a related field preferred.
  • Experience
    • At least 1 year of retail management experience required.
    • Experience in the tanning and spa industry preferred.
  • Skills
    • Excellent leadership and communication skills.
    • Strong analytical and problem-solving skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Ability to lift up to 25 pounds and stand for long periods.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Free tanning and spa services.
  • Discounts on products and services.
  • Opportunities for career advancement.


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