Assistant Operations Manager

2 weeks ago

South Jordan, Utah, United States Beaches Tanning Center Full time
Beaches Tanning Center is actively seeking a full-time Assistant Operations Manager. Are you a natural leader with a warm, approachable personality who is eager to embark on a management career? Do you take pleasure in guiding and developing others? Are you driven by goals? If this resonates with you, continue reading.

Our Assistant Operations Managers enjoy an average compensation of $20-$26/hr, which includes a base salary along with unlimited commissions and bonuses. We provide benefits such as medical (with 50% employer coverage), dental, vision, and life insurance. Additionally, you will benefit from fantastic perks including unlimited tanning, complimentary spa services, free tanning lotion, and affordable spray tans, along with invaluable management experience and numerous opportunities for career advancement within our organization.

ABOUT BEACHES TANNING CENTER

We specialize in delivering sunshine. For over two decades, we have been achieving flawless, sun-kissed results through our exceptional customer service, immaculate facilities, and cutting-edge technology. Recognized as Utah's Best Tanning Salon for nine consecutive years, we offer more than just tanning services. With twelve convenient locations, we provide high-quality, affordable spa treatments ranging from Red Light Therapy to our advanced Cocoon-Wellness Pro system.

As leaders in our industry, we expect our team to uphold the same high standards as our state-of-the-art equipment. We value our staff immensely, which is why we prioritize their well-being. We believe in setting ambitious goals and rewarding those who achieve them. In addition to our engaging store competitions, we offer extra monthly bonuses to top performers. With a strong commitment to promoting from within, there are always advancement opportunities available.

JOB OVERVIEW:

The Assistant Operations Manager plays a crucial role in delivering outstanding customer service and supporting the Assistant Manager and Store Manager in achieving their objectives. You will assist in maintaining a pristine facility, ensure team members remain focused, and strive to uphold exceptional sales and customer service standards.

*Availability for evenings and weekends is required*

*Staff scheduling is rotated*

KEY RESPONSIBILITIES:
  • Assist the Assistant Manager and Store Manager with cleaning, training, customer service, and other assigned duties.
  • Address or escalate customer service concerns promptly.
  • Support company marketing initiatives using approved messaging and visual displays.
  • Learn to establish and follow up on shift goals, then coach and train others on sales expectations.
  • Maintain strong sales performance and lead by example.
  • Report and address employee issues with upper management (e.g., tardiness, dress code, unprofessional behavior).
  • Participate in company meetings and assist in communicating corporate content to store associates (promotions, policies, etc.).
  • Contribute to the preparation of store meetings; be willing to conduct training/coaching segments during these meetings.
  • Share the responsibility of covering uncovered shifts, including weekends, holidays, or days off.
  • Monitor customer traffic to assess staffing needs; inform the store manager when overstaffed.
  • Conduct bi-monthly inventory checks and report any discrepancies to the inventory controller.
  • Attend weekly management meetings to review performance metrics, store operations, and strategies.
  • Report and follow through on maintenance issues.
  • Ensure overall store cleanliness and check daily tasks while on shift.
GENERAL SKILLS AND COMPETENCIES:
  • Strong attention to detail and accuracy.
  • Professional demeanor and appearance.
  • Ability to work collaboratively in a team environment.
  • Customer service-oriented with the ability to resolve complex customer issues.
  • Ability to lead by example.
  • Motivated to succeed and inspire others.
  • Excellent interpersonal communication skills and conflict resolution abilities.
  • Capacity to perform under pressure.
  • Ability to oversee small projects and tasks.
  • Establish productive working relationships across all levels of the organization.
  • Basic understanding of inventory control and follow-up.
REQUIREMENTS:
  • High school diploma or GED required.
  • Basic grammar, math, and computer skills.
  • 1 year of experience in a shift lead/keyholder/supervisor role, or at least 6 months of employment with Beaches.
  • Flexible schedule with availability to work 30 hours per week, including mornings, nights, weekends, and holidays.
  • Physical demands: this position involves constant movement, standing, talking, hearing, reaching, and bending to clean tanning beds for up to 8 hours at a time.
BENEFITS:
  • Medical (50% covered by employer), Dental, Vision, and Life Insurance.
  • Complimentary UV Tanning/Spa Services and affordable spray tans.
  • Access to free employee tanning lotion.
  • 30% discount on all products.
ARE YOU READY TO JOIN OUR MANAGEMENT TEAM?

If you are interested in an associate or assistant management position, please fill out our 3-minute, mobile-friendly application.

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