Operational Services Associate Supervisor

2 days ago


Burlington, Vermont, United States Atrius Health Full time
Atrius Health: Delivering Connected Care

Atrius Health, a leading healthcare organization, is dedicated to providing high-quality, patient-centered care to over 690,000 adults and pediatric patients across 30 medical practice locations in eastern Massachusetts.

Job Summary

As a key member of our team, the Operational Services Associate Supervisor will lead and coordinate daily support operations in a single clinical area. This role involves performing various departmental tasks, including patient and provider appointment scheduling, patient flow, clinical reception, area ambiance, and clinician support.

Responsibilities
  • Lead and coordinate daily support operations in a single clinical area
  • Perform various departmental tasks, including patient and provider appointment scheduling, patient flow, clinical reception, area ambiance, and clinician support
  • Ensure work unit meets performance standards and identifies and recommends solutions to operational barriers
  • Serve as local point person for department providers and staff
  • May assist with development, monitoring, and management of department budgets
Requirements
  • High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required
  • Associate's Degree preferred
  • American Heart Association Basic Life Support (BLS) is strongly preferred if the job is in a patient-facing clinical capacity
  • Advanced Cardiac Life Support (ACLS) may be required based on specialty
  • Requires knowledge of medical support functions in an ambulatory care setting, typically acquired through 3 years in a medical support role (e.g., medical assistant) in an outpatient facility
Benefits
  • Up to 8% company retirement contribution
  • Generous Paid Time Off
  • 10 paid holidays
  • Paid professional development
  • Generous health and welfare benefit package

Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation, and gender identity and/or expression.



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