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Shift Supervisor

2 months ago

Melrose Park, Illinois, United States Tri City Foods Full time
Job Summary

We are seeking a highly motivated and experienced Shift Lead to join our team at Tri City Foods. As a Shift Lead, you will be responsible for supervising, training, and motivating employees to maintain excellent customer service and ensure the smooth operation of our restaurant.

Key Responsibilities
  • Supervise and Train Employees: Lead and develop a high-performing team by providing guidance, coaching, and feedback to ensure employees have the skills and knowledge to excel in their roles.
  • Ensure Excellent Customer Service: Foster a customer-centric culture by promoting a positive and welcoming atmosphere, resolving customer complaints, and ensuring orders are taken accurately and efficiently.
  • Manage Inventory and Cash Handling: Conduct inventory counts, manage cash handling procedures, and maintain accurate records to prevent shortages or overages.
  • Maintain a Clean and Safe Environment: Ensure the restaurant is clean, organized, and meets health and safety standards.
  • Communicate Effectively: Develop and maintain strong relationships with employees, customers, and management by communicating effectively and providing regular feedback.
Requirements
  • Leadership and Team Management: Proven ability to lead and motivate a team to achieve exceptional results.
  • Customer Service: Excellent customer service skills and ability to resolve conflicts in a professional manner.
  • Communication: Strong verbal and written communication skills to effectively communicate with employees, customers, and management.
  • Organizational and Time Management: Ability to prioritize tasks, manage time effectively, and maintain accurate records.
  • Adaptability: Willingness to adapt to changing situations, priorities, and deadlines.
What We Offer
  • Competitive Salary and Benefits: We offer a competitive salary and benefits package to our employees.
  • Opportunities for Advancement: We are committed to helping our employees grow and develop their careers.
  • Positive Work Environment: We strive to create a positive and supportive work environment that promotes employee well-being and satisfaction.